IMS Policy

RENOM is committed to deliver Quality & Sustainable Operation and Maintenance services to all our customers thereby achieving our vision “TO BE THE MOST PREFERRED INDEPENDENT SERVICE PROVIDER IN THE ENERGY SECTOR” by “CARING”

  • Complying to customers contractual obligation & enhancing customer satisfaction by addressing customer complaints efficiently and promptly without delays
  • Achieving continual improvement by setting, reviewing and meeting IMS objectives to enhance IMS performance in all our processes
  • Reducing Waste, Preventing Pollution , minimising consumption of resources & preventing of work-related injury and ill health
  • Improving employee morale by engaging, encouraging participation and consultation and motivating employees through training and communication
  • Negotiating and Mitigating Quality, Environmental and OHS risks by continually reviewing risks and opportunities related to IMS
  • Good Governance and adherence on all applicable legal and other requirements related to IMS
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